Shipping & Returns

Shipping

Orders ship directly from our warehouse near Boston, Massachusetts via freight carrier. Most orders leave the warehouse within 3–5 business days of order confirmation. You'll receive a tracking number by email once your order ships.

Damaged or Incorrect Shipments

Please inspect your shipment upon delivery. If any boxes are damaged or your order doesn't match what you ordered, contact us within 5 business days of delivery with photos of the damage and we'll arrange a replacement or refund.

Returns

Unopened, full boxes in original condition may be returned within 30 days of delivery for a refund, minus return shipping costs. Opened boxes and special orders are not eligible for return. Contact us before sending anything back so we can provide a return authorization.